Shipping Policy
At KeenVape, we are committed to providing a seamless shopping experience for our customers. Below is our shipping policy, which outlines our order processing, delivery timelines, and other important information related to shipping.Order Processing and Delivery Timeline
- Processing Time: Orders will be processed and dispatched within 1-3 business days. We strive to ensure that your order is shipped as quickly as possible.
- Delivery Times: Delivery times typically range from 7-15 business days, depending on your location within Europe. Please note that we do not ship orders on weekends or public holidays.
Tracking Information
- Once your order is shipped, we will send you an email with the tracking details.
- You can track your shipment using the provided tracking number on our tracking partner’s website: 17track.net.
- Please allow 1-2 days after shipment for tracking updates to reflect on the website.
Order Modifications
- You have the flexibility to cancel an order or update the shipping address at any time before the products are dispatched.
- Once the order has been shipped, we are unable to accommodate refunds or address changes.
Shipping DestinationsKeenVape primarily ships to various countries across Europe, including Germany, the Netherlands, Belgium, Spain, France, Portugal, Poland, and Italy. Our extensive experience in the European market allows us to cater specifically to the needs of our customers in these regions.Thank you for choosing KeenVape for your disposable vape needs! We appreciate your trust in us and are here to ensure you receive your vaping essentials promptly and efficiently. If you have any questions regarding our shipping policy or your order, please feel free to reach out to us at [email protected].
